Prerequisite Knowledge
- Basic computer literacy
- Patience with troubleshooting
- Interest in helping users and documenting fixes
Learning Path
Reporting
Build operational and executive reporting workflows that turn service data into clear decision support.
Beginner
2 to 5 weeks
Technical Services
Who It Is For
Veterans who want practical IT roles centered on tickets, troubleshooting, service operations, and platform support.
Why it is relevant for veterans: The work rewards accountability, communication, and consistent execution under time pressure.
Core Skills Covered
- KPI design
- Dashboard building
- Data quality checks
- Stakeholder reporting
Beginner-To-Advanced Roadmap
Learn the core concepts, vocabulary, and hands-on basics for Reporting. Build one small practice project or lab and document what you learned.
Use Power BI, Excel in a more realistic scenario, practice troubleshooting, and create portfolio evidence tied to the skills employers ask for.
Move from task execution to ownership by improving reliability, security, communication, and delivery quality within Reporting workflows.
30-60-90 Day Starter Plan
Each step includes free learning links so users can move straight from plan to practice.
Phase 1Days 1-30
Learn the fundamentals
Learn the fundamentals of Reporting and complete one introductory course.
Set up the tools
Install or access Power BI, Excel and finish one guided lab.
Track what you learn
Capture notes, unfamiliar terms, and a short weekly reflection so you can see progress.
Phase 2Days 31-60
Build a practice project
Build a practice project that demonstrates KPI design and Dashboard building.
Review certification objectives
Review at least one certification objective from Microsoft Certified: Power BI Data Analyst Associate.
Refresh resume and LinkedIn
Update LinkedIn and your resume with concrete tools, projects, and results.
Phase 3Days 61-90
Create a portfolio-ready artifact
Create a portfolio-ready artifact or demo tied to Reporting Analyst responsibilities.
Practice your story
Practice explaining your project, your learning process, and your transferable veteran strengths.
Start applying
Start applying to internships, apprenticeships, support roles, or junior positions connected to Reporting.
Recommended Tools and Platforms
Power BI
Excel
SQL
ServiceNow
Sample Roles
- Reporting Analyst
- Operations Reporting Specialist
- Business Intelligence Coordinator
Certification Progression
- Microsoft Certified: Power BI Data Analyst Associate
- Google Data Analytics Professional Certificate